Frequently asked questions
Guarantee / Warranty / Life-Time Strap Replacement
30-Day Money Back Guarantee / Exchange
If for any reason after you take delivery, you decide the Quick-Knob is not right for you, just Contact Jim or initiate a refund request with your Amazon account within 30 days. Include a brief explanation and return it ASAP in “like new” condition for a full refund. (Like new condition means an apparently untouched item with no signs of wear.)
Refunds on returns after 30 days are subject to a $10.00 return fee. Money Back Guarantee/ Return does not include cost of return shipping.
A 100% refund of your purchase price (less a return fee, if applicable) will be issued upon receipt of the return, providing it is in “like new” undamaged condition!
If your return is in “used” condition, you can expect a fair prorated refund amount, including a deduction for the original shipping. (Used condition means a well cared for item that has seen limited use but remains in great condition. The item is complete, unmarked and undamaged, but may show some limited signs of wear.)
401 PARK CLUB LANE
BUFFALO, NY 14221
1-Year Limited Warranty
If your Quick-Knob becomes defective or is not working properly under normal use, just Contact Jim with a brief explanation and a quick determination will be made on the best plan of action to repair or replace the product.
Images of the defect may be required and a mutual decision between us will be made to repair or replace as quickly as possible with all costs for us to repair and normal shipping covered by Quick-Knob.
THIS 1-YEAR LIMITED WARRANTY IS SUBJECT TO THE FOLLOWING CONDITIONS:
Quick-Knob LLC warrants this product and its parts against defects in materials or workmanship for one year from the original ship date. During this period, Quick-Knob LLC will repair or replace defective parts without charge to you. This warranty extends only to products distributed and/or sold by Quick-Knob LLC.
This warranty extends only to the original purchaser.
This warranty covers only normal use of the Quick-Knob. Quick-Knob LLC shall not be liable under this warranty if any damage or defect results from (a) misuse, abuse, neglect, or improper shipping or installation or (b) disasters such as fire or flood.
You must retain your bill of sale or other proof of purchase to receive warranty service.
No warranty extension will be granted for any replacement part(s) furnished in fulfillment of this warranty.
Quick-Knob LLC makes no warranty either express or implied regarding third-party (non-Quick-Knob LLC) products or services. Any after-market additions or modifications will not be warranted.
Free Lifetime Strap Replacement
Even after the Guarantee and Warranty have expired, free lifetime strap replacement is still available! Just return your Quick-Knob to the return address above with a self-addressed prepaid return postage mailer and a new set of straps will be installed at no charge and mailed to you in the return mailer you have provided!
ADDITIONAL REPRESENTATIONS AND WARRANTIES. Seller represents and warrants that (1) Seller is conveying good and valid title to all goods, free and clear of all encumbrances, debts, mortgages, attachments, pledges, charges, claims and liens of any kind; and (2) Seller has the right to sell the goods to Buyer.
DISCLAIMER OF WARRANTIES. EXCEPT FOR THE EXPRESS WARRANTIES SET FORTH ABOVE, SELLER MAKES NO REPRESENTATION OR WARRANTY WHATSOEVER WITH RESPECT TO THE GOODS, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WHETHER ARISING BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE, OR OTHERWISE. BUYER ACKNOWLEDGES THAT IT HAS NOT RELIED ON ANY REPRESENTATION OR WARRANTY MADE BY SELLER, OR ANY OTHER PERSON ON SELLER'S BEHALF, EXCEPT AS SPECIFICALLY PROVIDED ABOVE.
EXCEPT AS PROVIDED HERE, QUICK-KNOB LLC IS NOT LIABLE FOR ANY LOSS, COST, EXPENSE, INCONVENIENCE OR DAMAGE THAT MAY RESULT FROM USE OR INABILITY TO USE THE GOODS. UNDER NO CIRCUMSTANCES SHALL QUICK-KNOB LLC BE LIABLE FOR ANY LOSS, COST, EXPENSE, INCONVENIENCE OR DAMAGE EXCEEDING THE ORIGINAL PURCHASE PRICE. NO RESELLER, AGENT OR EMPLOYEE IS AUTHORIZED TO MAKE ANY MODIFICATION, EXTENSION OR ADDITION TO THIS WARRANTY.
INSTALLATION AND USAGE INSTRUCTIONS
PLEASE READ THE FOLLOWING INSTALLATION AND USAGE INSTRUCTIONS AND PRODUCT WARNINGS BEFORE USING YOUR QUICK-KNOB.
1. Using Your Quick-Knob
Hello, thank you for purchasing the Quick-Knob quick-release steering knob!
TO GET STARTED VISIT NOW & QUICKLY WATCH THE YOUTUBE VIDEO!
For more for information, click "More" on the menu bar at the top of the Website for complete site access.
The Quick-Knob is designed primarily for professional truck drivers and the commercial vehicles they drive, but with proper use and caution, can be used on most vehicle steering wheels ... and is completely legal when used off-road and where legally permitted!
"Sport" vs. "Stealth" - "Classic" or "Mighty"
The Quick-Knob is available in 4 models and 2 distinct designs for best fit! Check out the website to compare features, and if after you receive your Quick-Knob you believe you have chosen the wrong model, an exchange can be made at no extra charge, (US only). Just cancel, return and re-order within 14 days.
Using the Quick-Knob is easy. The best way to get started is to view the short YouTube video on the website home page by clicking any YouTube icon, or go to "More" on the drop-down menu and click the "watch quick-knob video" button.
DO NOT OVER-TIGHTEN THE BUCKLE; THERE IS NO NEED...! YOU MAY TEAR THE STRAPS. THE STRAP HOLES WILL STRECH UNDER NORMAL USE. (THIS WILL NOT AFFECT THE LONG-TERM USE OF YOUR QUICK-KNOB!) CONTACT US IF YOU EXPERIENCE ANY PROBLEMS.
To Attach: As the video demonstrates, place the knob and any rubber sleeve on the steering wheel as shown. Insert the strap into the slot of the buckle, then just tighten the buckle one click at a time until the knob seats itself on to steering wheel. If it is loose, tighten the ratchet buckle one click at a time until it feels secure and then with your vehicle running, use the knob to turn your steering wheel several full cycles. If it swivels or seems loose, tighten it another click!
To Release: Press the release trigger on the underside of the ratchet buckle with your thumb and open the ratchet buckle all the way until the buckle is as straight as possible, and you should feel it release. Then just grab by the knob and pull it straight away from the steering wheel. Once again, watch the YouTube video closely.
Text or call Quick-Knob @716.830.9960 or send an email to email@example.com We are interested in any questions or feedback.
1 Year Limited Warranty and 30-Day Money Back / Return Guarantee
Go to the Website Drop-Down Menu, click "More" and then click on: "Guarantee - Warranty - Return - Exchange"... for details.
2. Product Warnings
Please read the Suggestions, Cautions and Warnings below to help keep you safe when using your new Quick-Knob... and remember the Quick-Knob is designed primarily for Commercial Vehicles and is intended only for off-road use and only where legally permitted!
WARNING: USE WITH CAUTION!
USE STEERING KNOBS ONLY WHERE LEGALLY PERMITTED.
THE ATTACHMENT HARDWARE ON ANY STEERING KNOB MAY SCRATCH OR CUT SKIN AND CATCH OR TEAR CLOTHING, IF BUMPED FORCEFULLY WHEN GETTING IN AND OUT OF YOUR VEHICLE OR OTHERWISE.
QUICK-KNOB LLC IS NOT RESPONSIBLE FOR INJURIES AND/OR ACCIDENTS. PLEASE USE WITH CAUTION, ESPECIALLY WITH PASSENGER VEHICLES & CARS. QUICK-KNOB IS DESIGNED AND INTENDED PRIMARILY FOR PROFESSIONALLY LICENSED DRIVERS OF COMMERCIAL VEHICLES FOR OFF-ROAD USE AND WHERE LEGALLY PERMITTED, BUT CAN BE SAFELY USED ON MOST VEHICLES IF YOU FOLLOW THE ADDITIONAL CAUTIONS LISTED HERE.
QUICK-KNOB IS NOT RECOMMENDED FOR YOUNG, INEXPERIENCED DRIVERS, AND WE ARE NOT RESPONSIBLE FOR IMPROPER OR ILLEGAL USE.
SOME LAW ENFORCEMENT AGENCIES MAY NOT PERMIT THE USE OF A STEERING WHEEL KNOB ON PUBLIC ROADS.
TRANSPORTATION EMPLOYERS MAY FORBID THE USE OF A STEERING WHEEL KNOB ON ANY COMPANY EQUIPMENT AS A MATTER OF COMPANY POLICY.
THE QUICK-KNOB CAN BE ATTACHED & REMOVED IN SECONDS. REMEMBER TO QUICKLY REMOVE YOUR QUICK-KNOB, IF NECESSARY, BEFORE ENTERING PUBLIC ROADS TO AVOID TRAFFIC SUMMONS, OR AT THE END OF YOUR WORK SHIFT TO AVOID THEFT, EMPLOYER DISCIPLINE OR CONFISCATION.
THE QUICK-KNOB MAY LEAVE A PERMANENT DEPRESSION OR INDENTATION ON YOUR STEERING WHEEL. QUICK-KNOB IS NOT RESPONSIBLE FOR ANY DAMAGE TO STEERING WHEELS.
IF THE STRAPS OF YOUR QUICK-KNOB BECOME FRAYED, CUT OR TORN, OR IF THE RATCHET BUCKLE ATTACHMENT MECHANISM BECOMES DAMAGED FOR ANY REASON, DO NOT USE! CONTACT QUICK-KNOB FOR REPLACEMENT OPTIONS AND IMMEDIATELY DISCONTINUE USE UNTIL IT IS REPAIRED OR REPLACED.